This course teaches leaders how to act as mentors and coaches to support their team’s development. Participants will practice active listening, asking powerful questions, and providing constructive feedback to guide team members toward professional growth.
Gain essential coaching skills to enhance team performance and engagement.
Learn effective feedback techniques to inspire growth and development in your team.
Develop a growth-oriented culture that encourages continuous learning and improvement.
This module introduces leaders to the concepts of mentoring and coaching, outlining their significance in enhancing team performance. Participants explore the difference between mentoring and coaching, and learn about the benefits of guiding team members toward professional growth. Frameworks from popular coaching literature are discussed to build a strong conceptual foundation. Role in Team Growth Benefits for Organizations Identifying Growth Barriers
This module emphasizes the importance of active listening in coaching scenarios. Leaders learn techniques that help them truly hear their team’s concerns and insights. Drawing on practices from coaching literature, the lessons provide a mix of theory and practice for immediate application. Principles of Active Listening Barriers to Listening Practical Listening Exercises
This module focuses on the art of questioning as a tool for coaching and mentoring. Participants learn frameworks from books such as 'The Coaching Habit' to structure their inquiries effectively. The lessons highlight practical techniques and practice scenarios that enable deeper understanding and promote autonomous problem-solving among team members. Understanding Powerful Questions Techniques for Effective Questioning Role-Play and Real-World Examples
This module teaches the nuances of offering constructive feedback. It introduces feedback models and techniques that balance critique with support. Drawing from both academic research and popular leadership books, the lessons offer guidance on delivering messages that inspire change rather than discourage. Feedback Models & Methods Balancing Critique and Support Case Study Analysis
In this module, leaders will integrate coaching practices with a growth mindset to build a thriving team culture. The lessons highlight the importance of nurturing an environment where challenges are seen as opportunities. Insights from Carol Dweck's 'Mindset' are woven into strategies that encourage persistent improvement and self-driven growth. Cultivating a Growth Mindset Creating a Learning Environment Building Sustainable Relationships
The final module focuses on turning insights into tangible action. Leaders learn how to develop actionable plans that integrate mentoring and coaching skills into daily practice. The content encourages a cycle of continuous improvement, ensuring that personal and team development remains a priority long after the course ends. Creating Action Plans Implementing Continuous Improvement Monitoring Impact and Adjusting Approach
Interactive chat-based learning for real-time assistance.
Practical exercises to reinforce coaching techniques.
Focus on real-world scenarios and examples for contextual learning.
Immediate feedback on your questions and practices.
Self-paced learning allows flexibility in your schedule.
Access to a comprehensive resource library for further development.