This course focuses on developing verbal and nonverbal communication skills that enhance persuasion. Participants will learn how to craft compelling arguments, use tone and body language effectively, and respond to objections with clarity and confidence.
Gain crucial persuasion techniques that can be applied in daily negotiations, improving both personal and professional interactions.
Build confidence in responding to objections and resistance, transforming challenges into opportunities during negotiations.
Develop a cohesive communication style that integrates verbal and nonverbal cues for authentic interactions that foster trust.
This module introduces the underlying theories of persuasive communication and negotiation. Learners will explore both verbal and nonverbal cues, understand the psychology behind influence, and learn the elements that make messaging compelling. Foundational frameworks from books such as 'Influence' provide context for these core ideas. Overview of Persuasive Communication Understanding Verbal and Nonverbal Channels Psychological Underpinnings of Influence
In this module, participants learn the core principles and tactics of negotiation. Topics include active listening, establishing objectives, and balancing assertiveness with empathy. The content draws on strategies from 'Never Split the Difference' and other negotiation texts to illustrate real-world applications. Negotiation Fundamentals Active Listening and Empathy Balancing Assertiveness with Collaboration
This module focuses on structuring arguments strategically, using evidence and storytelling to persuade audiences. Participants will learn techniques for framing issues and presenting logical flows. The instructional design integrates frameworks from classic persuasion literature and practical communication exercises. Structure and Flow of Arguments Incorporating Evidence and Data Storytelling in Persuasion
This module delves into the subtle art of tone modulation and body language. Learners acquire techniques to align nonverbal cues with verbal messages to fortify their influence. Insights drawn from 'Crucial Conversations' inform strategies for reading and projecting confidence and empathy. The Role of Vocal Tone Body Language Fundamentals Aligning Verbal and Nonverbal Cues
This module provides strategies for managing resistance and objections effectively. Learners will explore methods to respond with clarity, maintain poise, and turn objections into opportunities. Drawing from key negotiation frameworks, participants will learn to transform challenges into persuasive advantages. Understanding Objections Techniques to Respond Effectively Turning Objections into Opportunities
This final module brings together all course concepts into practical negotiation exercises. Participants will simulate negotiations, apply feedback, and refine their persuasive techniques. Real-world applications and role-play scenarios from books like 'Crucial Conversations' and 'Never Split the Difference' are central to this module. Simulated Negotiation Scenarios Feedback and Reflective Practice Integrating Skills for Success
Real-time AI-assisted learning for tailored support.
Practical negotiation simulations to apply skills.
Instant feedback on communication techniques.
Comprehensive modules covering all negotiation aspects.
Accessible anytime, fitting into your schedule.
Engaging lessons focused on practical applications.